Verlag Stahlschlüssel Wegst GmbH
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Key to Steel - Stahlschlüssel 2010 :: CD-ROM (Version 6.0)

Version 6.0

FAQ (Frequently Asked Questions)

1. Which user rights are needed

During the start of the program you get a message that either files can not be accessed or can not be locked.

Solution:
Please verify that the Key to Steel - Stahlschluessel 2010 user has the permission to read, write, create, change and delete in the Key to Steel - Stahlschluessel path located in the shared/public documents folder for all users if you use the local version.
(Pressing Strg+Shift+P while our application is running will prompt this path in a message box.)

If you use a network version the user additionally needs the above mentioned permissions on the server path of the Key to Steel - Stahlschluessel.

2. You have not received a license-number

Solution:
For a trial-version you do not get a license-number. Just skip the dialog "insert license-number" by pressing return and follow the instructions on the screen.

3. CD-ROM drive can not be occupied for Key to Steel only

You do not have the possibility to leave the CD-ROM in the drive constantly and want to use the software without CD-ROM.

Solution:
Start the program Key to Steel - Stahlschluessel 2010, and then press simultaneously the keys Shift + Ctrl + K. The dialog "Disable CD-ROM check" will open. Please note the "User ID", and send us the online form containing all the requested information.

We will send you the CompanyKey by E-Mail.
Please insert it in the field below, called "Company Key".

4. Problems using Unattended Client Setup

Unfortunately the supplied documentation (Readme.htm) is faulty. To enable apropriate operation please use the following revised guideline.

Unattended Client Setup
This type of installation can only be performed from a server on which the program has previously been installed. It allows client installation without any intermediate dialogue, i.e. the user is not required to enter any sort of input. To do so you only have to start the setup with the option /S. Additionally you can set the following options:

OptionPossible valuedefaultDescription
/DI= 1 = Yes;
0 = No
0 Create desktop icon
/SM= Stahlschluessel_2010 Name of start menu
/DB= 1 = Yes;
0 = No
1 Install databases
/L= 0 = German;
1 = French;
2 = English
Language to be installed
/D= Destination path on the client
Important! This option must be in last place

Example
Setup.exe /S /DI=1 /DB=1 /SM=Stahlschluessel /L=2 /D=C:\Program Files\Stahlschluessel_2010

Please note that:

no blanks are used before and after the = character!

the users require full access to the local program directory, the server directory and also read access to the server CD-ROM drive.

for all varieties of installation, the CD-ROM must be in the drive for the program to operate.
If you want to operate the program without CD-ROM please visit our webpage: http://www.stahlschluessel.de/en/unlockkey.html and request a individual unlock key.

5. Error opening program Help (F1)

Error opening program Help (F1) "Feature not included" or "Help not supported" with Windows Vista, Windows 7 or Windows 8

Solution:
To solve this problem, please download and install Windows-Help programm (at: WinHlp) for your version of Windows.