Home » FAQs » Online version » Transfer administrator permissions of subscription (transfer ownership)
Administrators of a subscription are able to assign a new administrator by transfering the ownership of a subscription. IMPORTANT: Please note that this feature is only available to administrators of the subscription! The new administrator must have an active user account in our system.(A user a...
Home » FAQs » Online version » Renew subscription (update) / change licence (upgrade)
Your subscription has expired and you want to renew it (update) resp. you would like to extend a running subscription with regard to the number of users or the runtime period (upgrade)? IMPORTANT: An update/modification of a subscription can only be carried out by the administrator of the subscr...
Home » FAQs » Online version » Add users to subscription
Administrators of a subscription are able to invite users to a subscription or transfer users from other subscriptions assigned to them through Subscription - User administration NOTE: Please note that this feature is only available to administrators of the subscription! a) Inviting users t...
Home » FAQs » Online version » Accept invitation to the subscription
If a user administrator invites you to a membership, you will receive an invitation via e-mail. How to accept the invitation: Click on the link in the e-mail or copy the URL to the clipboard and paste it into your browser to start the invitation process and follow the instructions on the scre...
Home » FAQs » Online version » Access to material data
In order to access the material data, it is necessary that you are a user of an active subscription (full version or demo version). To become a user of a subscription: You have received an e-mail from your administrator with an invitation. (Please follow the instructions in the e-mail or on t...
Home » FAQs » Online version » Order of a demo or full version
Through our online shop a free demo *) as well as fee-based full version can be ordered. How to purchase a subscription: Click on SHOP Select a suitable license model. With the button: Next you enter the duration overview. For the license models floating or named-user, you now have the opt...
Home » FAQs » Online version » Registration
Registration is free of charge and without obligation. In order to create a personal user account your contact data, a defined username, your e-mail address and a password are required. (User accounts also remain valid after expiration of a demo or full version and continue to be used for the fol...
