Home » FAQs » Online version » Registration
Registration is free of charge and without obligation. In order to create a personal user account your contact data, a defined username, your e-mail address and a password are required. (User accounts also remain valid after expiration of a demo or full version and continue to be used for the fol...
Home » FAQs » Online version » Forgot password
If you have forgotten your access password, you can overwrite this as follows: Click on the link: "Forgot password?" and follow the onscreen instructions. (This is located at the bottom of the login page https://www.online.stahlschluessel.de/Login.aspx) If an user account exists in our dat...
Home » FAQs » Online version » Verifying the e-mail address
To verify you r e-mail address (after creating a new customer account or change of e-mail address) click the link in the verification e-mail that's automaticly sent to you. CONFIRMATION: If you have received this e- mail from us, please confirm the change by clicking on the link contained. NOTE...
Home » FAQs » Online version » Transfer administrator permissions of subscription (transfer ownership)
Administrators of a subscription are able to assign a new administrator by transfering the ownership of a subscription. IMPORTANT: Please note that this feature is only available to administrators of the subscription! The new administrator must have an active user account in our system.(A user a...
Home » FAQs » CD-ROM » Version 3.0 » You are asked to type in the license-number at every program-start (local installation)
Solution: Make sure, that you distinguish between zero or the letter O. Make sure, that you only insert capital letters and the hyphens (for both, the server and the local installation) If after a local installation of Key to Steel - Stahlschluessel_2001 under Windows NT resp. 2000 you are a...
Home » FAQs » Online version » Change Personal Data
If you want to modify your personal information, the language used or your password, you can do this in your profile (when logged in). Click on the menu "My Account" » My profile Select the appropriate tab (address / settings / Password). Make the desired changes. Click Save (top right) to ...
Home » FAQs » Online version » Renew subscription (update) / change licence (upgrade)
Your subscription has expired and you want to renew it (update) resp. you would like to extend a running subscription with regard to the number of users or the runtime period (upgrade)? IMPORTANT: An update/modification of a subscription can only be carried out by the administrator of the subscr...
Home » FAQs » Online version » Access to material data
In order to access the material data, it is necessary that you are a user of an active subscription (full version or demo version). To become a user of a subscription: You have received an e-mail from your administrator with an invitation. (Please follow the instructions in the e-mail or on t...
Home » FAQs » Online version » Display/hide the highlighting of conflict minerals
To hide or display the highlighting of the elements declared as conflict minerals, please proceed as follows: Click on the menu "My Account" ⇒ My profile Select the tab: "Settings". In section "Regulation" use the button: Request free access resp. set or remove the checkmark in the selectio...
Home » FAQs » Online version » Order of a demo or full version
Through our online shop a free demo *) as well as fee-based full version can be ordered. How to purchase a subscription: Click on SHOP Select a suitable license model. With the button: Next you enter the duration overview. For the license models floating or named-user, you now have the opt...
Home » FAQs » Online version » Add users to subscription
Administrators of a subscription are able to invite users to a subscription or transfer users from other subscriptions assigned to them through Subscription - User administration NOTE: Please note that this feature is only available to administrators of the subscription! a) Inviting users t...
